7wingame Terms & Conditions – The Complete Legal Guide to Using the Platform

These Terms and Conditions ("Terms") constitute a legal agreement between 7wingame ("we", "the Platform") and its users ("you", "Member"). By accessing 7wingame's website, mobile app, or any related service, you agree to be bound by these Terms.

Below are explanations of some key terms used:

• "Platform" refers to the 7wingame website, app, and all associated services.
• "Member" refers to any registered user.
• "Wallet" refers to the monetary balance held in your 7wingame account.
• "Bonus" refers to any promotional funds or free spins awarded by 7wingame.
• "Wagering Requirement" refers to the minimum betting amount required before bonus funds can be withdrawn.

If you disagree with any part of these Terms & Conditions, please refrain from using 7wingame.

To create an account on 7wingame, you must provide accurate and complete personal information. Accounts created with false information may be terminated at any time and any balance may be forfeited.

• Each member is allowed to hold only one account.
• The name, date of birth, and address provided at registration must be accurate.
• The identity verification (KYC) process may require submission of a government-issued ID and proof of address.
• Withdrawals may be held until KYC verification is complete.
• Keeping your account login credentials confidential is your responsibility.

7wingame strictly enforces an 18+ policy. Use of any platform service by individuals under the age of 18 is strictly prohibited.

• You must confirm that you are at least 18 years of age at the time of registration.
• 7wingame may request identity verification documents at any time.
• It is your responsibility to ensure that online gaming is legal under the laws of your jurisdiction.
• 7wingame reserves the right to close accounts belonging to users from restricted countries or regions.

Deposits and withdrawals on 7wingame follow specific rules. Every transaction is completed through a secure and verified process.

• Deposits and withdrawals can be made via mobile banking, bank card, or e-wallet.
• Funds deposited into an account may only be withdrawn via a payment method under the same ownership.
• Withdrawal requests are typically processed within 1–5 business days.
• Minimum withdrawal limits are listed on the platform's payment page.
• Wagering requirements must be met before bonus funds can be withdrawn.
• 7wingame reserves the right to initiate a verification process for any suspicious transactions.

In compliance with anti-money laundering laws, 7wingame monitors all large transactions. Additional information may be requested under AML/KYC regulations as needed.

7wingame regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions — please read them carefully.

• Welcome Bonus: Available to new members only; redeemable once.
• Deposit Match Bonus: A percentage bonus matched against a specific deposit amount.
• Free Spins: Applicable to selected games and may be subject to an expiry period.
• Withdrawals are not permitted until wagering requirements for all bonuses have been fulfilled.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Any unused bonus funds will be forfeited upon expiry.
• 7wingame reserves the right to withdraw or modify any bonus at any time.

Every game on 7wingame operates under specific rules. Game outcomes are determined by an RNG (Random Number Generator), which is fully impartial and certified.

• The Paytable and rules for each game are available on the respective game page.
• If a game result is rendered uncertain due to a technical error, the bet will be considered void.
• If a disconnection occurs during a game, 7wingame's system will retain the result.
• If a match is cancelled in Sports Betting, the stake for that bet will be refunded.
• Any dispute regarding a game result must be reported to support within 30 days.

7wingame takes responsible gaming seriously. We want every member to play for fun and in good health — never under pressure or at risk of addiction.

• Members may set daily, weekly, and monthly deposit limits on their accounts.
• Self-Exclusion: Members have the option to suspend their account for a set period of time.
• If you run into any issues, our support team will provide professional guidance and assistance.
• It is the responsibility of parents and guardians to keep minors away from the platform.

For more details, visit our Responsible Gaming View page.

The following activities are strictly prohibited on 7wingame and may result in account termination and balance forfeiture:

• Creating or operating multiple accounts.
• Using multiple accounts to abuse the bonus system.
• Attempting to hack any game or system.
• Using auto-betting bots or any other automated software.
• Money laundering or transactions involving illegal funds.
• Threatening or defrauding other members.
• Creating an account using a false identity or forged documents.

7wingame reserves the right to suspend or terminate any account for the following reasons:

• Breach of Terms & Conditions or engagement in prohibited activities.
• Failure to complete identity verification.
• Extended inactivity on the account (generally 12 months).
• At the member's own request.
• By order of a court or relevant authority.

Prior to account closure, members will be given the opportunity to withdraw any verified balance, unless it has been forfeited due to a terms violation. Members may also request to close their account at any time.

Protecting your personal information is of the utmost importance to us. For full details on how 7wingame collects, uses, and stores your data, please see our Privacy Policy Available on the page.

• Your information will never be sold to third parties.
• All data is protected with SSL encryption.
• Information may be disclosed to authorities where required by legal obligation.
• To view or delete your account information, please contact support.

7wingame always strives to provide the best service; however, there are limits to our liability in certain situations:

• 7wingame is not liable for losses caused by internet disconnection or third-party issues.
• In the event of an unexpected technical error, 7wingame will provide compensation to the best of its ability.
• 7wingame is not responsible for financial losses resulting from gaming decisions.
• We will endeavor to provide advance notice of any temporary unavailability due to platform maintenance.

7wingame reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or complaints, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Language: Full support available in Bengali